Privacy policy
Last updated: 28-May-2026
This Privacy Policy explains how Seemi Micro, a brand of Seemi Technology Group - F.Z.C (“Seemi”, “Seemi Micro”, “we”, “us”, or “our”), collects, uses, stores, shares, and protects personal information when you visit our website, create an account, place an order, contact us, or otherwise interact with our online store.
By using our website or providing information to us, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Seemi Micro is a brand of Seemi Technology Group - F.Z.C.
Legal Name: Seemi Technology Group - F.Z.C
Licence No: 47760
Licensed By: Ajman Free Zone
Corporate Tax No: 105211934200001
Registered Address: B.C. 1302265, Ajman Free Zone C1 Building, Ajman, UAE
Contact Email: [email protected]
For customer support related to Seemi Micro products, you may also contact us through the Contact Us page on our website.
2. Information We May Collect
We may collect personal information that you provide directly to us, information generated when you use our website, and information received from service providers involved in processing your order.
This may include:
- Name
- Email address
- Phone number
- Billing and delivery address
- Order details and purchase history
- Account login details, where applicable
- Customer support messages and communication records
- Payment status, transaction reference, and limited payment-related information
- Device, browser, IP address, cookie, and website usage information
- Any other information you choose to provide to us
We do not intentionally collect sensitive personal information unless it is necessary for a specific lawful purpose or required by applicable law.
3. Payment Information
Our online payments are processed through third-party payment service providers, including Stripe.
Seemi Micro does not store your full card number, CVV, or complete payment card details on our website. Payment information is processed by the relevant payment provider according to its own security standards and privacy practices.
We may receive limited payment-related information, such as payment confirmation, transaction ID, card brand, last four digits of the card, billing details, and refund status, where required to process your order, manage refunds, prevent fraud, or maintain transaction records.
4. How We Use Your Information
We may use your information for the following purposes:
- To process and fulfil your orders
- To deliver products to your address
- To confirm payments and process refunds
- To create and manage your customer account
- To respond to customer service requests
- To manage returns, refunds, and warranty claims
- To send order confirmations, invoices, delivery updates, and service messages
- To improve our website, products, and customer experience
- To detect, prevent, or investigate fraud, abuse, security issues, or technical problems
- To comply with applicable legal, tax, accounting, regulatory, and record-keeping obligations
- To protect our rights, business, systems, customers, and users
- To send marketing communications where permitted by law or where you have provided consent, if required
We aim to collect and use only the information reasonably required for the purposes described in this Privacy Policy.
5. Legal Basis for Processing
Where applicable data protection laws require a legal basis for processing personal information, we may process your information based on one or more of the following:
- Your consent
- Performance of a contract with you, such as processing and delivering your order
- Compliance with legal or regulatory obligations
- Our legitimate business interests, such as improving our services, preventing fraud, securing our systems, and handling customer support
- Establishing, exercising, or defending legal claims
- Any other lawful basis permitted under applicable law
You may withdraw your consent where processing is based on consent, subject to legal, contractual, operational, or record-keeping requirements.
6. Sharing Your Information
We may share your information only where reasonably necessary for the purposes described in this Privacy Policy.
This may include sharing information with:
- Payment processors, including Stripe
- Delivery and logistics partners
- IT hosting, website, cloud, and system service providers
- Email, communication, and customer support service providers
- Analytics, security, and fraud-prevention providers
- Professional advisers, including legal, tax, accounting, audit, or compliance advisers
- Government authorities, regulators, courts, law enforcement, or other parties where required or permitted by law
- Business partners or successors in connection with a merger, restructuring, sale, acquisition, transfer, or reorganisation of our business or assets
We do not sell your personal information.
7. International Transfers
Some of our service providers, systems, payment processors, hosting providers, or business tools may process or store information outside the UAE.
Where information is transferred internationally, we take reasonable steps intended to ensure that such transfers are carried out in accordance with applicable legal requirements and that appropriate safeguards are considered where required.
However, data protection laws and security standards may vary from one country to another.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the website, remember user preferences, improve performance, analyse usage, support security, and improve the shopping experience.
Cookies may also be used by third-party services integrated with our website, such as payment, analytics, security, or marketing tools.
You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality, performance, or availability of some parts of the website.
9. Marketing Communications
We may send you marketing communications about our products, offers, or updates where permitted by applicable law or where you have provided consent, if required.
You may opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us. Even if you opt out of marketing messages, we may still send you important non-marketing messages related to your orders, payments, returns, warranty claims, account, or legal notices.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may depend on factors such as:
- Order fulfilment and customer support requirements
- Warranty, return, and refund periods
- Tax, accounting, invoicing, and audit obligations
- Fraud prevention and security requirements
- Legal claims, dispute resolution, and regulatory obligations
- Backup, disaster recovery, and system integrity requirements
When information is no longer reasonably required, we will take reasonable steps to delete, anonymise, or securely retain it in accordance with our internal practices and applicable legal requirements.
11. Security of Your Information
We take data security seriously and use reasonable technical, organisational, and administrative measures designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
These measures may include access controls, secure payment processing through third-party payment providers, system monitoring, restricted administrative access, and other appropriate safeguards.
However, no website, online store, data transmission, payment system, cloud service, or electronic storage method can be guaranteed to be completely secure. Despite our efforts, we cannot guarantee that personal information will never be accessed, disclosed, altered, lost, deleted, stolen, corrupted, or destroyed as a result of circumstances beyond our reasonable control, including cyberattacks, malware, unauthorised third-party activity, service provider incidents, technical failures, human error, force majeure events, or other security incidents.
To the maximum extent permitted by applicable law, Seemi Micro and Seemi Technology Group - F.Z.C shall not be responsible for any indirect, incidental, consequential, special, punitive, or unforeseeable loss arising from unauthorised access, disclosure, loss, deletion, corruption, or misuse of personal information, except where liability cannot be excluded or limited under applicable law.
12. Data Accuracy
We rely on customers to provide accurate and complete information when placing orders or contacting us.
You are responsible for ensuring that your account details, delivery address, contact information, and other information provided to us are accurate and up to date. We are not responsible for failed deliveries, delays, incorrect shipments, communication failures, or other issues caused by inaccurate, incomplete, or outdated information provided by you.
13. Your Privacy Rights
Subject to applicable law, you may have rights in relation to your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of certain personal information
- Request restriction or objection to certain processing
- Withdraw consent where processing is based on consent
- Request information about how your data is used or shared
These rights may be subject to limitations, exceptions, verification requirements, legal obligations, operational requirements, and record-keeping requirements.
For example, we may need to retain certain information to comply with tax, accounting, invoicing, warranty, fraud-prevention, dispute-resolution, or legal obligations.
To submit a privacy request, please contact us through the Contact Us page or email us at [email protected].
14. Account Deletion and Data Deletion Requests
You may request deletion of your customer account or certain personal information by contacting us.
Where legally and operationally possible, we will take reasonable steps to process your request. However, we may retain certain information where required or permitted by applicable law, including for order records, tax invoices, accounting records, warranty history, fraud prevention, security, dispute management, or legal compliance.
Deletion from active systems may not immediately remove information from backup systems, logs, archives, or disaster recovery systems. Such information will be handled in accordance with our retention and backup practices.
15. Data Loss, System Issues, and Service Provider Incidents
Although we take reasonable steps to protect and maintain data, information may be affected by technical errors, software issues, hosting failures, cyber incidents, malicious activity, administrative error, third-party service provider issues, or other events beyond our reasonable control.
Where a data security incident occurs, we will assess the incident and take reasonable steps to respond in accordance with applicable law. Where legally required, we may notify affected users, regulators, service providers, or other relevant parties.
Nothing in this Privacy Policy excludes or limits any responsibility that cannot be excluded or limited under applicable law.
16. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, payment providers, delivery providers, social media pages, or other external services.
We are not responsible for the privacy practices, security, content, policies, availability, or actions of third-party websites or services. Your use of third-party services is subject to their own terms and privacy policies.
We encourage you to review the privacy policies of any third-party services you use.
17. Children’s Privacy
Our website and products are intended for general consumers and are not directed at children.
We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law. If you believe that a child has provided personal information to us, please contact us and we will take reasonable steps to review and address the matter.
18. Business Transfers
If Seemi Micro, Seemi Technology Group - F.Z.C, or any part of our business is involved in a merger, acquisition, restructuring, transfer, sale of assets, investment, financing, or similar transaction, personal information may be transferred or disclosed as part of that transaction, subject to applicable law.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, systems, legal requirements, or privacy practices.
The updated version will be posted on this page with a revised “Last updated” date. Your continued use of our website after the updated Privacy Policy is posted means that you acknowledge the updated Privacy Policy.
20. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how we handle personal information, please contact us through the Contact Us page on our website or by email:
[email protected]
For Seemi Micro product support, please use the Contact Us page on our website.
This Privacy Policy explains how Seemi Micro, a brand of Seemi Technology Group - F.Z.C (“Seemi”, “Seemi Micro”, “we”, “us”, or “our”), collects, uses, stores, shares, and protects personal information when you visit our website, create an account, place an order, contact us, or otherwise interact with our online store.
By using our website or providing information to us, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Seemi Micro is a brand of Seemi Technology Group - F.Z.C.
Legal Name: Seemi Technology Group - F.Z.C
Licence No: 47760
Licensed By: Ajman Free Zone
Corporate Tax No: 105211934200001
Registered Address: B.C. 1302265, Ajman Free Zone C1 Building, Ajman, UAE
Contact Email: [email protected]
For customer support related to Seemi Micro products, you may also contact us through the Contact Us page on our website.
2. Information We May Collect
We may collect personal information that you provide directly to us, information generated when you use our website, and information received from service providers involved in processing your order.
This may include:
- Name
- Email address
- Phone number
- Billing and delivery address
- Order details and purchase history
- Account login details, where applicable
- Customer support messages and communication records
- Payment status, transaction reference, and limited payment-related information
- Device, browser, IP address, cookie, and website usage information
- Any other information you choose to provide to us
We do not intentionally collect sensitive personal information unless it is necessary for a specific lawful purpose or required by applicable law.
3. Payment Information
Our online payments are processed through third-party payment service providers, including Stripe.
Seemi Micro does not store your full card number, CVV, or complete payment card details on our website. Payment information is processed by the relevant payment provider according to its own security standards and privacy practices.
We may receive limited payment-related information, such as payment confirmation, transaction ID, card brand, last four digits of the card, billing details, and refund status, where required to process your order, manage refunds, prevent fraud, or maintain transaction records.
4. How We Use Your Information
We may use your information for the following purposes:
- To process and fulfil your orders
- To deliver products to your address
- To confirm payments and process refunds
- To create and manage your customer account
- To respond to customer service requests
- To manage returns, refunds, and warranty claims
- To send order confirmations, invoices, delivery updates, and service messages
- To improve our website, products, and customer experience
- To detect, prevent, or investigate fraud, abuse, security issues, or technical problems
- To comply with applicable legal, tax, accounting, regulatory, and record-keeping obligations
- To protect our rights, business, systems, customers, and users
- To send marketing communications where permitted by law or where you have provided consent, if required
We aim to collect and use only the information reasonably required for the purposes described in this Privacy Policy.
5. Legal Basis for Processing
Where applicable data protection laws require a legal basis for processing personal information, we may process your information based on one or more of the following:
- Your consent
- Performance of a contract with you, such as processing and delivering your order
- Compliance with legal or regulatory obligations
- Our legitimate business interests, such as improving our services, preventing fraud, securing our systems, and handling customer support
- Establishing, exercising, or defending legal claims
- Any other lawful basis permitted under applicable law
You may withdraw your consent where processing is based on consent, subject to legal, contractual, operational, or record-keeping requirements.
6. Sharing Your Information
We may share your information only where reasonably necessary for the purposes described in this Privacy Policy.
This may include sharing information with:
- Payment processors, including Stripe
- Delivery and logistics partners
- IT hosting, website, cloud, and system service providers
- Email, communication, and customer support service providers
- Analytics, security, and fraud-prevention providers
- Professional advisers, including legal, tax, accounting, audit, or compliance advisers
- Government authorities, regulators, courts, law enforcement, or other parties where required or permitted by law
- Business partners or successors in connection with a merger, restructuring, sale, acquisition, transfer, or reorganisation of our business or assets
We do not sell your personal information.
7. International Transfers
Some of our service providers, systems, payment processors, hosting providers, or business tools may process or store information outside the UAE.
Where information is transferred internationally, we take reasonable steps intended to ensure that such transfers are carried out in accordance with applicable legal requirements and that appropriate safeguards are considered where required.
However, data protection laws and security standards may vary from one country to another.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the website, remember user preferences, improve performance, analyse usage, support security, and improve the shopping experience.
Cookies may also be used by third-party services integrated with our website, such as payment, analytics, security, or marketing tools.
You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality, performance, or availability of some parts of the website.
9. Marketing Communications
We may send you marketing communications about our products, offers, or updates where permitted by applicable law or where you have provided consent, if required.
You may opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us. Even if you opt out of marketing messages, we may still send you important non-marketing messages related to your orders, payments, returns, warranty claims, account, or legal notices.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may depend on factors such as:
- Order fulfilment and customer support requirements
- Warranty, return, and refund periods
- Tax, accounting, invoicing, and audit obligations
- Fraud prevention and security requirements
- Legal claims, dispute resolution, and regulatory obligations
- Backup, disaster recovery, and system integrity requirements
When information is no longer reasonably required, we will take reasonable steps to delete, anonymise, or securely retain it in accordance with our internal practices and applicable legal requirements.
11. Security of Your Information
We take data security seriously and use reasonable technical, organisational, and administrative measures designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
These measures may include access controls, secure payment processing through third-party payment providers, system monitoring, restricted administrative access, and other appropriate safeguards.
However, no website, online store, data transmission, payment system, cloud service, or electronic storage method can be guaranteed to be completely secure. Despite our efforts, we cannot guarantee that personal information will never be accessed, disclosed, altered, lost, deleted, stolen, corrupted, or destroyed as a result of circumstances beyond our reasonable control, including cyberattacks, malware, unauthorised third-party activity, service provider incidents, technical failures, human error, force majeure events, or other security incidents.
To the maximum extent permitted by applicable law, Seemi Micro and Seemi Technology Group - F.Z.C shall not be responsible for any indirect, incidental, consequential, special, punitive, or unforeseeable loss arising from unauthorised access, disclosure, loss, deletion, corruption, or misuse of personal information, except where liability cannot be excluded or limited under applicable law.
12. Data Accuracy
We rely on customers to provide accurate and complete information when placing orders or contacting us.
You are responsible for ensuring that your account details, delivery address, contact information, and other information provided to us are accurate and up to date. We are not responsible for failed deliveries, delays, incorrect shipments, communication failures, or other issues caused by inaccurate, incomplete, or outdated information provided by you.
13. Your Privacy Rights
Subject to applicable law, you may have rights in relation to your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of certain personal information
- Request restriction or objection to certain processing
- Withdraw consent where processing is based on consent
- Request information about how your data is used or shared
These rights may be subject to limitations, exceptions, verification requirements, legal obligations, operational requirements, and record-keeping requirements.
For example, we may need to retain certain information to comply with tax, accounting, invoicing, warranty, fraud-prevention, dispute-resolution, or legal obligations.
To submit a privacy request, please contact us through the Contact Us page or email us at [email protected].
14. Account Deletion and Data Deletion Requests
You may request deletion of your customer account or certain personal information by contacting us.
Where legally and operationally possible, we will take reasonable steps to process your request. However, we may retain certain information where required or permitted by applicable law, including for order records, tax invoices, accounting records, warranty history, fraud prevention, security, dispute management, or legal compliance.
Deletion from active systems may not immediately remove information from backup systems, logs, archives, or disaster recovery systems. Such information will be handled in accordance with our retention and backup practices.
15. Data Loss, System Issues, and Service Provider Incidents
Although we take reasonable steps to protect and maintain data, information may be affected by technical errors, software issues, hosting failures, cyber incidents, malicious activity, administrative error, third-party service provider issues, or other events beyond our reasonable control.
Where a data security incident occurs, we will assess the incident and take reasonable steps to respond in accordance with applicable law. Where legally required, we may notify affected users, regulators, service providers, or other relevant parties.
Nothing in this Privacy Policy excludes or limits any responsibility that cannot be excluded or limited under applicable law.
16. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, payment providers, delivery providers, social media pages, or other external services.
We are not responsible for the privacy practices, security, content, policies, availability, or actions of third-party websites or services. Your use of third-party services is subject to their own terms and privacy policies.
We encourage you to review the privacy policies of any third-party services you use.
17. Children’s Privacy
Our website and products are intended for general consumers and are not directed at children.
We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law. If you believe that a child has provided personal information to us, please contact us and we will take reasonable steps to review and address the matter.
18. Business Transfers
If Seemi Micro, Seemi Technology Group - F.Z.C, or any part of our business is involved in a merger, acquisition, restructuring, transfer, sale of assets, investment, financing, or similar transaction, personal information may be transferred or disclosed as part of that transaction, subject to applicable law.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, systems, legal requirements, or privacy practices.
The updated version will be posted on this page with a revised “Last updated” date. Your continued use of our website after the updated Privacy Policy is posted means that you acknowledge the updated Privacy Policy.
20. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how we handle personal information, please contact us through the Contact Us page on our website or by email:
[email protected]
For Seemi Micro product support, please use the Contact Us page on our website.